DAY LIGHT *******

<p>On the 30th of June 2016 at 10:41am I accidenyl made a booking with ACN Internationa regency Lodge through the booking . com site I did not realize it was the incorrect area when I made this booking. I then quickly cancelled it on the very same day at 10h49am. My bank account was debited that evening at . I than contacted ACN International Regency Lodge to refund me. They gave me a story about some policy that states I can not get a refund. They than said to take it up with booking.com as booking.com did not inform them of the cancellation. I think this is very unfair as this would mean I am paying for something I did not use and also they took the full amount from my bank account which is unreasonable. I am very upset about this, if they took a small percentage I would understand but they are taking the full amount. Clearly this is a *******. I would not recommend a booking with this place ever. I contacted booking.com today 05 July 2016 at 11h08 telling them that ACN said I should speak to them about my refund as ACN claims that booking.com had not informed them of the cacellation. Booking.com claims that it is ACN's policy and that nothing can be done. These people are unreasonable. I will never use booking.com for any bookings ever again as I feel unsafe now. So who is supposed to give me my refund? I have no clue on what to do can someone please assist me in this matter? </p>