CHARGING COMMISSION FOR NO BOOKING

GOOD DAY<br> I HAVE WASTED SO MUCH TIME CORRESPONDING WITH [URL Removed]<br> THE LEFT HAND HAS NO IDEA WHAT THE RIGHT HAND IS DOING. <br> AFTER SEVERAL PHONE CALLS AND EMAILS(WHICH I HAVE SAVED) I RECEIVED THE ONE BELOW IN RESPONSE TO MY WRITTEN REQUEST ON THE 20/5/2015 TO BE REMOVED FROM THEIR SITE.<br> <br> [Email Removed]<br> Sent:2015/05/21 04:42:08 AM<br> To:<br> Cc:<br> Subject:FW: nomfundo mntungwa (***)<br> Dear Clementz Cottage,<br> <br> Thank you for working with [URL Removed]<br> <br> We sincerely do apologized for any inconvenience caused.<br> <br> We are writing to you regarding our mutual guest Nomfundo Mntungwa with reservation number ***, check-in date 2015-06-26, and check-out date 2015-06-29.<br> <br> As previously mentioned the commission for this reservation will be waived as an expression of our appreciation for our partnership. Could you assist to advise us on how we could assist your further.<br> <br> Thank you for your cooperation.<br> <br> Kind regards,<br> <br> -- <br> Nadia Haron<br> [URL Removed] Customer Service Team<br> <br> TODAY I RECEIVED AN INVOICE FROM THEM. AFTER THEY AGREED TO WAIVE IT.<br> NO GUEST HAS EVER STAYED IN MY COTTAGE.<br> PLEASE HELP! <br> <br>