CS
Corné Smith
1 reviews | Active since Jun 2023
24 Apr 2025, 18:34
Cancelled accommodation without proper communication
Booking.com cancelled my booking for accomodation for out holiday and just sent an email, considering that as proper communication. Two days before the booking I checked to find the booking was cancelled. Logging onto the Booking.com App, it still indicated the booking as confirmed. Only after I click in the booking, it changed to cancelled. The booking is now for peak season and I won't find alternative accommodation as well as other costs for transport and confirmed leave scheduling at work which is now a total catastrophe! This is definitely not acceptable! Phone me if you decide to cancell since my leave need to be booked in advance for the following year at work!!!!
Helpful (0)
Replies (0)0
Replies (0)