Bookings.com ****s customers

Booked accommodation with the website end of May. Did all the payments as required by EFT. Was asked for double deposit, which was confirmed by Booking.com. Turns out the accommodation does not exist, it was communicated to Bookings.com as soon as we could and a promise of refund ( after following their rather lengthy procedure) was given. Now 3 months later still no refund, my mails are not answered, if i manage to get an operator on a phone, they send me back to accommodation for refund which is a joke as they do not exist. All I can say I was ****med by a so called bona fide organization and it seems that I am not the only one.