Bookings.com Nightmare

If I was able to, Bookings.com would get zero stars.

Towards guests the experience might be different, but towards hosts, they do not make any effort to resolve any matter. We have had so many bookings, where guests have paid, and we just cannot get the money released from Bookings.com to the host to pay for the stay of guests. They provide us with incorrect Virtual Card Details to charge. They refuse to correct it, or to provide an alternative payout method for these bookings.

Since this issue started, they promise to contact you as a security measure, and they never do anymore. These matters remain unresolved, and every time we contact them it is as if the service just gets worse.

To hosts, don't ever use bookings.com. And to guests, please be considerate towards hosts and also do not use bookings .com.

We have had to cancel all our standing reservations with them, in order not to incur any further losses. And this also was a mission to get done. We do not have time to work with *********** companies any longer. Avoid Bookings.com. Go with AirBnb.