Bookings.com *****ulant property - Mussa Lounge Paarl

I made a reservation at a place called Mussa Lounge in Paarl, Western Cape and made full payment. The place does not exist however and it's a ****. I tried phoning the property, emailing them and there is no reply. At the address is just an open field with no buildings in sight. When I phoned Bookings.com to get a refund, they just keep telling me that there is a cancellation fee which they will only refund if the property (Mussa Lounge) authorizes it via e-mail, and obviously that won't happen, since Mussa Lounge doesn't exist. It is extremely frustrating, since I has to book a new place upon my arrival in Paarl and now have lost the money needed to pay for the new reservation to a *****ulant property. Does Booking.com not check that the properties they list actually exist? Eventhough I phoned Booking.com yesterday to tell them that this property is a **** and eventhough other clients also wrote on the site that this property is a *****, they have still not removed the property off their site, and the customer care still says the property isn't listed as a ****. WHAT DO I NEED TO DO TO GET A REFUND? My Confirmation number: 3424.079.107