Bookings.com

I am extremely disappointed with the service I have received from Bookings.com. I recently made a booking through their platform, and the price displayed at the time of booking is not the amount I was charged. I was overcharged without any explanation.

Since then, I have been trying to get assistance by sending multiple emails and messages through their app, yet I have not received any meaningful response or resolution. The lack of customer service and accountability is unacceptable, especially for a company of this size.

I am requesting urgent assistance in correcting the overcharge and refunding the difference. I also expect transparent communication and proper support, which has been completely lacking so far.

This experience has been frustrating and unprofessional, and I hope Bookings.com will address this matter.