AP
Anton P
1 reviews | Active since Aug 2011
29 Jan 2026, 20:32
Bookings.com ****
I booked and paid for a 3 night stay at a privately-owned apartment in Cape Town. On arrival we could not get hold of the owner/agent. After 4 hours we booked into another venue and were later told by Bookings.com that the ist owner could not accommodate us for the 3 dates. Fair enough these things happen. But now they will only refund me 25% of the amount I paid!!! What a ****!!!!
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Anton P's updateReviewer Update
30 Jan 2026, 14:18I was contacted by Bookings.com and they promised to pay the full amount back and even a percentage of the alternative booking we had to make. I am really pleased.
AP
Anton P's update30 Jan 2026, 14:18
Reviewer Update
I was contacted by Bookings.com and they promised to pay the full amount back and even a percentage of the alternative booking we had to make. I am really pleased.