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Precious M

1 reviews | Active since Apr 2024

11 Oct 2025, 15:53

BOOKINGS.COM AND MUNYAKA ARE ****MERS

I made a booking for Munyaka waterfall paradise estate through the bookings.com app. After so many preparations and all that, today when I was outside the property I couldn’t gain access to the property because I didn’t get an access code from the host. The host informs me that they have informed bookings.com that they have cancelled. I feel humiliated and ******. I prepared so much even bought food, I spent 5 hours with a baby outside the property trying to make calls all to be told that I must leave the booking has been cancelled. I will never ever use bookings.com again.

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Precious M's update11 Oct 2025, 16:13
Reviewer Update
How am I reimbursed from the embarrassment and emotional pain I suffered from Munyaka and bookings.com.. no one has come through to apologize and assist me, I was just bluntly told that I must leave as my booking is cancelled. Today was so special as it was my husband’s birthday I feel humiliated by this property. I cried so much even had to take pain killers