Booking.com Withholding Payouts and Misleading Hosts

I have been waiting for my Booking.com payout for over 3 months, and the experience has been extremely frustrating.

- On 3 November, Booking.com sent me an invoice for the booking and confirmed my payout would be issued by 15 November 2025. - Despite this, they are refusing to release the funds, claiming my property was “suspended.” - They allege they sent me an email on 8 September explaining the closure, but I never received any such email. I checked my inbox, spam, and trash. - Initially, they claimed there was an error with my bank details, which I corrected. Now, they are giving a completely different reason. - They are asking me to pay commission on 16 November, yet the payout is being withheld. I have no access to the funds, so it is impossible to pay. - The guest stayed for over a month, and Booking.com has no valid reason to withhold payment for nights already completed. - Booking.com’s handling of this reservation is contradictory, unprofessional, and has caused serious financial harm. They are refusing to provide proof of any closure or payout withholding justification.

Hosts, beware: if you encounter issues, your payout may be withheld, and communication can be contradictory and misleading. I am currently escalating this matter legally and expect immediate resolution.