Booking.com the old time ******

Booking.com continued to ***** money from hosts. They did not pay me my money after I accommodated a guest for 2 day. I want my money back. I should have listened when many reviews from hosts warned me about this zoo. Their customer service is a joke. They twist things and make up stuff so that they can ***** your money. They are so disorganised and their call centre stuff are arrogant and heartless they will drop the phone if they can’t answer you question