Booking.com shame on you.

I am so disappointed in booking.com. my husband traveled to Durban. I booked with the worst possible place called North Beach Durban Apartments. They asked for a damage deposit. Never over the years has booking.com allowed for a owner to ask for this above the normal booking.com rates. We were called by the owner....***********. I cancelled straight away. Booking.com called to ask 0us to please forget about deposit and still stay. After much thought...the owner had been so rude....we agreed. After a long trip...we arrive to find out that the apartment has been let to other people and we got chased like dogs from the parking area. Booking.com holds up their hands and doesn't even refund us our money now that we have to go find other accommodation in the middle of the night. We will never book through booking.com again ever and please don't ever stay with the scan artist and rude conniving *** at North Beach Durban Apartments.