Booking.com & Paybridge ***** your money with no accountibility

Booking.com is the worst online accommodation system to deal with. Made a reservation, and before confirming the reservation, it asked to enter my card details with a clear not "Your card won't be charged - we only need your card details to guarantee your booking". I submitted, and not even 5 minutes later I received an SMS saying the full amount for the accommodation have been deducted by Paybridge. Then received a confirmation email from paybridge stating "your card has been successfully debited for the amount of R*******xx Since then it was been a nightmare to get a refund done, on the so called "risk free" cancelletion at R0 charge. Cancelled the booking completely, and still no refund, after 2x chats with Customer Services and sending the proof, and a stamped bank statement showing the amount deducted.

So, 1. Made a reservation, on false information stated on booking.com website 2. Charged FULL AMOUNT after clearly stating no charge will be made and amount to paid when making the booking is R0. 3. Struggling get my refund , through poor customer service from booking.com : with the exact response of: " Please rest assured Booking.com did not charge you any fees. According to the conversations between you and the property, Spacube Luxury Suites did not charge you as well." And this after sending customer service the email from paybridge, and a stamped bank statement, displaying the pay bridge accommodation charge.