Booking.com not paying/ making payouts to hosts/ partners

I have not received any payment/ payouts as a host/ partner from booking.com.

I have requested assistance in this matter about 10 times now but no one has been able to assist me. Due to this. It has come to the point where cancelling all my upcoming reservations seems the best way forward.

I have been taking on a lot of costs to get my place ready for the booking.com guests but when I should receive my payment booking.com does not follow through and pay me.

The manner in which the booking.com platform is run is utterly unprofessional when compared to others in the industry. I have incurred alot of costs and am now even willing to cut my losses since it is taking alot of my time with countless follow ups to try and retrieve my payout, which still is not in my account. I do not want to deal with booking.com going further due to this serious lack of competence, support and lack of resolution/ response to problems.

I want to take my place off the booking.com platform as i cannot see myself being a partner of such an unprofessional establishment! I have read many reviews about this happening to numerous other partners and still went through with having hope that this will not happen to me but here we are. I have booked many places with booking.com and thought that the experience with be similar if not the same when hosting my own place on the site as a booking.com partner but I was wrong. Taking it on to list my place on the booking.com site has also cost me alot more due to the potential bookings i could've got in this busy December period on other platforms.