BOOKING.COM IS OFFERING BAD SERVICE

FIRST BOOKING DONE JANUARY 2023. I BOOKED A HOUSE AND PAID R59400. I WAS TOLD THAT THE ESTATE'S NEW RULES ARE THAT THE OWNER CANNOT TENT OUT THE HOUSE. THEY ARE TELLING ME NOW IN DECEMBER WHILE I AM PREPARING FOR MY HOLIDAY. MY BOOKING WAS CANCELLED. RESERVATION ***

SECOND BOOKING : DONE 04 DECEMBER 2023. I BOOKED ANOTHER HOUSE. AFTER PAYING R27 945. SAME DAY I REVEIVED A MESSAGE FROM THE OWNER TELLING ME THAT THE HOUSE HAS BEEN BOOKED LONG TIME AGO. I HAD NO CHOICE BUT TO CANCEL THIS BOOKING. NOW I HAVE TO WAIT 7 TO 12 DAYS FOR THE REFUND OF BOTH BOOKINGS.

THIS SERVICE IS VERY BAD AND I WILL NEVER EVER USE BOOKING.COM AGAIN IN MY LIFE.