BOOKING.COM IS NO LONGER A SAFE BOOKING SITE

We booked Bermudas Three in Umhlanga Rocks, Durban, South Africa for 2 nights. We went via their website and received a confirmation number and pin for the booking. We received a message from the property to make payment as we were checking in the next day. All banking details and correspondence was received via the secure booking.com message centre. After confirming receiving the deposit, we were ghosted. Thinking it was a Saturday, we thought offices may be closed and ended up at the address where our resort was booked. Security advised us that there is no such place called Bermudas Three and the resort is called The Bermudas and we needed a unit number to enter. Upon contacting booking.com, they advised that they contacted the property and they had overbooked and offered to pay us for alternate accommodation. Booking.com then cancelled the booking and promised a full refund and the difference on the alternate accommodation. We showed the pictures from booking.com to the security and he advised us that the unit shown in the pictures are not let out by booking.com but by Prop24/7. We then contacted them and they helped us with alternate accommodation. Wayne from Prop24/7 confirmed that they are the sole agents for the property and the pictures on booking.com has been taken from other websites. The property Bermudas Three does not exist and they have ****med booking.com and in turn their clients. To date, booking.com is still trying to reach a property that does not exist to confirm if they have paid out our refund. Now they also going back on their word on paying for the difference of the alternate accommodation and only paying around 10%. Even that has not as yet been received. Never choose accommodation where there is no cancellation or to pay the property directly. Actually, I will never use booking.com again and will advise any person to do all their homework before considering booking.com. Their customer service is non-existent, they do not understand English or just do not want to assist. They put you on hold for hours and then cut you off. You then get an email to say apologize for the long wait and that they tried to call us back and could not get through.