Booking.com is a ****.

Don't use this co. They are another faceless company who ***** money. We arrived in Vienna in December 2025, tired, cold and ready for a rest, only to be told that our hotel room was cancelled by a rude man who couldn't speak English. The room was booked and paid for through Booking.com. We have to find another place and to this day Booking.com has not refunded us. **** artists.