1 reviews | Active since Dec 2019
Booking.com - harry's Place Herm****
I looked for accommodation for a couple of nights in Herm**** to attend a specific event. Booking.com selected a couple of options for me, I found one I liked "Harry's Place" in Herm****. I filled in the online booked, checked the dates paid the money which left my bank account immediately and I then received confirmation. 30 minutes later I received an email from Lisa at Harry's Place telling me they have cancelled my stay as "they are having trouble with their booking agent". I enquired about my refund as was told by the Booking.com Helpdesk that they had started the refund process already and would take 24 hours. Today I get an email from booking.com to tell me that my refund will take 7-14 days ...... Do they not realise its Christmas, I need that money back! they were quick enough to take it
