Booking.com false advertising and taking money and not following up with promises

🚨 TRAVEL **** ALERT 🚨 I booked a flexible flight from Durban to Cape Town through Booking.com. I followed all the rules, changed my flight within the 24-hour window, and paid R1200 for the new ticket. After they confirmed it, they told me it actually couldn’t go through — and that I must pay AGAIN through the airline.

Now I’ve got: ❌ No flight ❌ No refund ❌ No flexibility (the window expired while THEY delayed me) ❌ Hours of time wasted

@bookingcom. I want my flight reinstated or my money back. I’m escalating this to the National Consumer Commission and my bank for a chargeback.

I’m sharing this so others don’t get trapped by your **** “flexible ticket” offer. #BookingCom #Travel**** #ConsumerRights #FlySafair #SouthAfricaTravel