BOOKING.COM - DAYLIGHT *******!!

Booking made via Booking.com for Beside Still Waters Boutique Hotel. Many serious issues raised with owner about the room. She got very defensive and aggressive and forced me off the property & refused to give me a full refund for the 2nd night I did not stay there. She blamed booking.com as they take commission and accused me of guest misconduct which was an outright lie. She used the form they make everyone sign on check in that states they reserve the right of admission on the property. All details were reported to Booking.com who said the full refund has to come from the hotel as another partner (Agoda) was involved in the booking. It was impossible to get the full refund from the unreasonable owner. I should be given the chance to at least review this hotel on booking.com or Agoda but both companies are placing responsibility on each other and both refused to allow a review on their sites as they say a partner was involved in the booking. Hence this hotel appears to have decent reviews on these booking.com site because these sites do not allow truthful reviews to be posted. Booking.com customer care seems to only have a robotic system that only sends generic responses to complaints and most of the responses do not make sense or correspond with what you send them on email. They don't even read your email to respond appropriately. So a refund is impossible. Booking.com and the accommodation will take your money even though you didn't stay at the property or; they both change your booking without your consent or; even if you wanted to stay for the full booking and the property forces you to leave or; if the property was not up to scratch and you needed to cut the booking short, they still keep your money and say its non-refundable. This hotel had photos on booking.com that were not like the room I got. Booking.com didn't care that I was in a terrible situation with the hotel and ********ly forced to leave despite me booking and paying in advance in full. They all just blame each other and somewhere in between your money is lost. I will not be using booking.com again and I have been a loyal customer for over 10 years. How are they still operating and *****ing so many peoples' money?