Booking.com - bunch of *****s

I booked for the same day. Booking.com thanked me for the payment. They gave no feedback. Eventually got hold of Marina Views. They confirmed no booking was made. Eventually got hold of Booking.com. THEY SAID THEY ARE WAITING FOR THE MONEY TRANSFER INTO THEIR BANK. IT WOULD TAKE 48 HOURS AND I BOOKED FOR TONIGHT. THEY SAID "APOLOGIES" FOR THE INCONVENIANCE!!!! SO I CANCELED. BOOKING CANCELATION...WAIT FOR IT... FULL AMOUNT. THEY ARE *****S. PLEASE DO NOT USE THEM!!!