Booking.com ****

I paid in full for this booking, and after payment the owner informed me that they could no longer accommodate us. I am travelling with my children, and this situation left us in an extremely difficult position.

For two days I have been trying to resolve this so I can secure alternative accommodation, but without a refund I have no additional funds to book elsewhere. The owner’s lack of professionalism and failure to honour the booking has effectively made their problem mine, leaving my family temporarily without accommodation.

There was no sense of urgency, accountability, or support given the seriousness of the situation. I would strongly advise future guests to be cautious, especially families, as this experience caused significant distress and inconvenience.