Booking.com are a disgrace they sell you a dream ...found a ***stile instead of a guesthouse

I'm disgusted and appauled...I checked in at the guest house see view in East London Eastern Cape..what A ***stile I can't even spend a night there...there is no tissue in the bathroom,it's dirty ...the DStv is not payed for...I would like to send pics of the room I got compared to what is advertised on your website...I want to be moved from this place as of tomorrow