Booking.com ****

Booking.com app has been hacked by ****mers who are sending messages through the app and ****ming bookin.com clients. I am exhausted and frustrated with explaining this to all the customer service agents at booking.com through phone calls and emails. Booking.com needs to secure the app so clients can safely use the app. I have booked this accommodation very early in the year and have been saving to pay for this trip. Only to be ****med. This is clear negligence on Booking.coms side in not ensuring clients have a safe space to use when booking. I have been using booking.com app for many years and have booked many accommodations. But after this I am definitely reconsidering if this is the best and safest option to use. I have received many emails from booking.com saying there is documents outstanding but I have repeatedly submitted all the documents required. It's almost going to be a month and I have just been running around in circles speaking to one agent after another. Wasting all my airtime.

Receiving multiple emails requesting outstanding documents!!! How many documents do you need. Really disappointed and frustrated.