Booked a Stay, Got a Survival Horror Experience Instead

I booked Marbl Nights 2 through Booking.com, and it was an absolute disaster. The property had no water or electricity, making it completely uninhabitable. The host, instead of taking responsibility, asked me to cancel the booking myself, as if this was my problem.

I contacted Booking.com support for assistance and received zero response, leaving me stranded with no help and a wasted payment. This is completely unacceptable.

Marbl Nights 2 is unprofessional, unreliable, and should not be listed on any booking platform. I expect Booking.com to fully refund this booking and ensure that future guests aren’t subjected to this level of negligence.

This isn’t just poor service — it’s borderline **** behaviour. I’m reporting this because no one should have to experience this.