Bogus booking

I booked with them for accommodation, they confirmed the booking and took my money. The next day I phoned the number they supp**** as I had a few questions and it was an agent for the house. He knew nothing about the booking and said they had terminated with Booking.com some time previously, and the house wasn’t available. I cancelled with Booking.com and emailed them as I didn’t want to wait weeks for a refund as I needed it for other accommodation. Other than acknowledgment of my cancellation I’ve heard nothing. I believe this was *****ulent as how could they have confirmed the booking and why should I have to wait for my money? I will never trust and use them again. What would have happened had I not phoned?