1 reviews | Active since Nov 2017
Blocked Payments to Our Little Haven Cottage
I am really very upset with the no response reaction from booking.com I have tried repeatedly to make contact with them via their app contact partners with absolutely NO RESPONSE. Since the 26th of August 2022 this has been going on. My bank is blocking their payment made to my account due to the incorrect SWIFT code used. I have asked on numerous times for someone to please amend or contact me. I have also attached the document sent by the bank to their portal for customer support but NOTHING. I have more guests who booked our Cottage with them and no payments can be received.
I need them to Amend the bank info and re submit, but it's just so insanely impossible to get their attention or response.
I have now closed all my Calander dates for Our Little Haven until this issue is resolved. I feel like canceling all the guests bookings as well to protect myself from loosing more money.
