CD
Cecil D

1 reviews | Active since Aug 2020

21 Jul 2023, 20:00

Be **** Aware

I reserved a booking (Brights Apartment) for September this year through the booking.com app and received confirmation and contact details of the person I could speak to. I couldn't get a hold of the person for a few days but made contact eventually. The pictures on the App appeared too good to be true of which I asked the person to send me location as we couldn't find it on Google and also current pictures of the place.

After receiving pin drop location, the location is behind a police station and the place doesn't look close to the pictures on booking.com App (doughy and delipidated). I was also made aware that Brights Apartment is planning on moving from the platform due to high commission from booking.com and that they will send me a manual invoice which requires 50% upfront with a very lucrative discount. I send an email to the email address I received from booking.com but came back undelivered.

Still no response to date from booking.com and brights apartment.

@Booking.com - please do more research and validations when onboarding new vendors. Please be very careful, trust your gut when you feel something is not right, you can loose a lot of money at the end.

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