Bad Service , the experience is a nightnare

The service has been very horrible and we can't even begin to describe it as every word seems to be an understatement compared to what we have faced in the past few weeks with the BOOKING.COM service , we made a payment on the 15th of February for 2 of our properties to be opened but till date nothing has been done , the consultants keep on telling us that everything has been forwarded to the finance team but this recurring behaviour is not acceptable as there has been nothing achieved so far , the below people we have been speaking to confirmed that this should take 3-5 business working days but it's almost another month now , We are losing business due to this *********** behaviour, they won't allow us speak to the manager or any of the superiors above them , we would appreciate if you could open in the next 24hours as this has gone beyond unacceptable. 08/03 I spoke to Michelle who said they have sent a follow up request to the finance team as they can see that we have been calling for weeks now but till then nothing has been done and they won't all us to speak to the manager or any superiors /07/03 Call and follow up /06/03 called and David ( agent ) said he would give us a call back they said they would put in a request again / 05/03 Call again and check the property status /29/02 Follow up /28/02 12/02 Spoke to Bhab from customer service and he said he will resend in the disputes request to the finance team for approval / 08/02 Spoke to Angelica and she said our disputes are still awaiting approval from the finance team /call today / 06/02/05/02 Spoke to Kara and she said the query of the one invoice that was not approved was lodged so we have to wait for the finance team to approve/29/01 Call and follow up /25/01 follow up again until they approve /24/01/23/01 spoke to Emmanuella from the partners support line and se said she will resend the request again so they can clarify as to why the property has not been opened since the proof of payment was sent to them/22/01/18/01 /16/ 01 spoke consultant Minea who then transferred me to the customer service department of partnership and l spoke to Felix once its verified the property will be opened and if not done then l have to call again and follow up on why it hasn't been opened