BAD SERVICE

I booked accommodation on Booking.com only to find out after booking and payment was done this house is no longer available the owner called me to inform me they do not rent this property out any more and ask Booking.com to remove it.

I have been calling nonstop and every time its someone ells that you speak to and than you have to explain everything again from over this is BAD SERVICE. Booking.com do not want to own up to this mistake.

They overed to find other accommodation but they place they sent me is not close to what i booked the first time and its more than what I paid this is poor service and I don't get feedback from the center Why must i wait 12 days for my refund to be done after it was a mistake from Booking.com side need this money to make a new booking.

BAD SERIVCE I WILL NOT EVER MAKE USE OF BOOKING COM AND WILL NAME AND SHAME IF I HAVE TO.