AWFUL SERVICE

I MADE AND PRE-PAID FOR A BOOKING END OF APRIL 2024, THE PROPERTY CANCELLED THE BOOKING END OF MAY 2024 - IT IS THE 22 AUGUST 2024 - AND I AM STILL WAITING FOR BOOKING.COM TO REFUND ME. BOOKING SAID 30 DAYS - NOW ALMOST 90 DAYS. COMMS WITH THE CALL CENTRE ARE SHOCKING, PROMISES ARE MADE AND NOT HONOURED. THE SAME INFORMATION IS REPEATED ASKED FOR. THE ONUS HAS BEEN ON ME TO PROVE EVERYTHING - EVEN THOUGH ALL THE BOOKING DETAILS ARE HELD IN THEIR MESSAGING SYSTEM. NO RESPONSE FROM THE ACTUAL PROPERTY. I O NOT RECOMMEND USING THEIR BOOKING SYSTEMS EVER.