Apt 409 Seaspray

Booked A409 Seaspray through booking.com this March. Shower and bathroom facilities had stains,floors were dirty.Made telephonic arrangements with the owner/lessor for a refund of 80 percent,though I was only in that place for 30 mins. Accepted that I would be billed for a day and would get a 4 day refund,booked another venue immediately.Still havent received a refund.Booking.com does not have proper owner details for this property.Owner/lessor avoids cellphone calls or emails or any messages.All booking.com can provide is a cell number and a email address. Booking.com refuses to put up my review and pictures sent to them.The only reviews you will find of this property are good ones.Sems that they promote the properties through good reviews. I do not even think the company visits or inspects these properties regularly to insure standards are met or if there are initial inspections carried out prior to advertising on their site.

Disappointed that the numerous back and forth emails between myslef and booking.com and their has failed to have any positive outcome.Their consultant even agrees that I have been cheated in one of their correspondence. And through all this this property is still on their site available for letting.