Accommodation gone wrong

This past weekend I planned a trip to Durban I booked on booking. Com and the establishment that I booked was bona manzi number 8 I paid in full R1377 early Friday morning and the booking was confirmed when I arrived in Durban on Friday afternoon I contacted the host to get the keys then the host tells me the following sorry, the property is suppose to be closed for any reservations. Please request a cancellation from booking.com.I had a bugetnto work with and suddenly had to find a alternative accommodation I was left with no means of getting my money back or assistance for another place then Im told I must wait for 7 to 12 days for my money how is that my problem if there is a lack of communication or updates between the host and booking.com I want my money or else I will involve the consumer protection act and take legal steps since I was left stranded because of this company and host.