ABSOLUTE POOR SERVICE

POOR POOR POOR SERVICE! DO NOT USE THIS COMPANY WHEN MAKING BOOKINGS. THEY INDICATE AND ADVERTISE FREE CANCELLATION BUT WHEN THE MONEY NEEDS TO BE REFUNDED IT NEVER GETS DONE. I HAVE SENT MULTIPLE EMAILS TO BOOKINGS.COM AND THE ACCOMODATION DESTINATION REGARDING MY REFUND BUT NO SUCESS. I RECIEVED A EMAIL INDICATING MY REFUND WAS PROCESSED ON 12 JULY 2021, TO DATE I HAVE NOT RECIEVED MY MONEY.