LJ
Luderick J

1 reviews | Active since Aug 2016

03 Jul 2025, 14:58

A run around of almost 4 Months waiting for a response of a refund.

On 10 March 2025, I booked a reservation for three adults at Brinkley’s River Lodge through Booking.com. However, due to a change in our travel plans, I cancelled the reservation within approximately two hours of making the on-line booking. Booking.com acknowledged the cancellation, confirming receipt at 12:05 PM on the same day. After multiple calls to Booking.com, I was advised to contact Brinkley’s directly regarding the refund, which I did. However, Brinkley’s has since responded via email, instructing me to follow up with Booking.com instead. After almost four months of trying to obtain a refund, I've given up and will never do business with this company again.

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