NON DELIVERY OF BOOK ORDERED ONLINE 7 DEC 2021

Ordered a book online 7 Dec 2021 and still have not received it despite • many emails; • attempted communication via the chat bot; • phoning number provided on website “We’re currently unavailable. We’ll get back to you when one of our operators is able to respond. Please provide your email address so we can get in touch with you.” To date no response; • Tracking msg " Order #_______ was placed on 7 December, 2021 and is currently Getting prepared by supplier." has remained unchanged since date of order THIS IS THEIR LAST CHANCE TO RECTIFY THEN I AM REQUESTING A REFUND FOR THE BOOK - DON'T HOLD OUT MUCH HOPE!!!!!!