AH
Adéle Hamman

1 reviews | Active since Jan 2022

24 Jan 2022, 17:58

***** ALERT

On 8 December - I purchased 2 books from a company called https://bookabook.co.za/ ‭+27 (10) ***‬ *** Please see Invoice below. I have not received my books and would like to report the matter to be investigated. Since then I have sent multiple emails, I have called this multiple times and they keep saying the books are not in stock. I have only ever spoken to one female individual and she refuses to share her name, or supervisors name or email.

On 24-1-2022 they gave me a false tracking number - NR*** with no Courier company name. THANK YOU

Hi Adele, Just to let you know — we've received your order #***, and it is now being processed: [Order #***] (8 December, 2021) Product Quantity Price Oxford South African School Dictionary 4e - Buy New Book 1 R136 Dispatched in 4 to 7 working days Pharos Tweetalige Skoolwoordeboek | Bilingual School Dictionary 1 R143 Dispatched in 7 to 10 working days. Subtotal: R279 Shipping: R65 via Delivery fee Payment method: Instant Secure Eft Total: R344 (includes R45 VAT) Note: When at the gate please press 282 for me to open Billing address Adele Hamman Orion Close, Longdown Estate 28 Diaz Village Somerset West Western Cape 7130 +*** *** Shipping address Adele Hamman Orion Close, Longdown Estate 28 Diaz Village Somerset West Western Cape 7130 Thanks for using bookabook.co.za!

book a book®, Learn more.

Bank: FNB Account holder: BookaBook pty ltd Account type: Business Cheque Branch code: 250655 Account number: *** Ref: Your order number

This is listed on their website and is false:

Book a book® is a start-up and unfortunately we don’t order and keep a large number of books. As a result some books are ordered directed from the publishers and delivered to us in 3-5 days and then delivered to the customers in 2 to 4 working days meaning the books might take up between 5 to 9 days to be delivered to you

I paid via secure EFT. I will be reporting the matter to the FNB ***** department as well.

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