BookaBook ****!

This is a ****! I ordered 2 books (Cambridge text book for my son and a daily devotional for myself) on the 9th of February 2023 and paid on the same day - it is the 26th of July 2023 as I write this review and I have still not received my order. I email them twice a month to follow up (telephone doesn't work) and get automated replies to say that my request is being seen to - but there is no response other than that. What now?