Book-a-Book!! Where are my books?????

I ordered my son's textbooks on 8 December to avoid dealing with a rush in early January. My books were set to be delivered in 5-10 working days, which would have been more than sufficient time to receive the books before 12 January, when school starts.

It is now 10 January tomorrow and I am still without my son's books. One email was responded to saying the supplier is getting my books ready and they open on 5 January. Since then, all my emails have been going unanswered and the phone just does not get picked up.

I would really like to give this company the benefit of the doubt but I am losing hope at this point. Is this just another company set up to **** hard-working South Africans? I do hope that you will prove me wrong and deliver my books on time or refund my money. It is really not OK to do this to people who are already struggling financially and stressed out with the start of a new school year!!!

PLEASE contact me and let me know the status of my order??