No service and no books received.

I have ordered books from them in May 2021 - Sept now and still no books received. They did reply to my email and said it might be my delivery address ( which is a business address which receives packages every day!!), then they said to ask at local post offices - which was not why I ordered from them in the first place - I want the books delivered to my door!! They also said to ask neighbors for my books. No solid reply and still no books. Also had to pay in full when I ordered. Feels like a ****. Bo phone number to talk to somebody in person on their site. BAD BAD service.