NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Bonpak
How is Bonpak rated on Hellopeter?
Hellopeter has tracked Bonpak across 22 reviews. Bonpak hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Bonpak? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2016
Bonpak online dreadful service
Absolutely dreadful. They do not respond to direct requests when ordering online, they do not respond to repeated emails requesting the info you asked to be included when ordering in the first place, and they give incorrect info about the order so when the courier is meant to collect, they cannot. On too many occasions, Bonpak's terrible service has materially & negatively impacted our service delivery to our customers. We can only hope that Consol Glass is a better option.
1 reviews | Active since Aug 2016
Bonpak online dreadful service
Absolutely dreadful. They do not respond to direct requests when ordering online, they do not respond to repeated emails requesting the info you asked to be included when ordering in the first place, and they give incorrect info about the order so when the courier is meant to collect, they cannot. On too many occasions, Bonpak's terrible service has materially & negatively impacted our service delivery to our customers. We can only hope that Consol Glass is a better option.
1 reviews | Active since Sept 2017
NOT AN HONEST COMPANY
Bonpak has send me broken stuff,said they can replace it 3 weeks ago,but yet still have not replaced the broken goods and now being ignored
1 reviews | Active since Sept 2017
NOT AN HONEST COMPANY
Bonpak has send me broken stuff,said they can replace it 3 weeks ago,but yet still have not replaced the broken goods and now being ignored
1 reviews | Active since Jul 2022
Pathetic service
They are completely unprofessional i contacted their WhatsApp line for assistance and I got no assistance,regarding the matter i then phoned in and was was on hold for 15 minutes after which I was told someone will phone me back no one has contacted me since the service is pathetic and staff has no knowledge on the products at all they refuse to advise you and answer any questions and you wait hours for a response ,I would not recommend them if you are interested in purchasing any thing from their save your self the disappointment and go somewhere else where you will be valued as a customer
1 reviews | Active since Jul 2022
Pathetic service
They are completely unprofessional i contacted their WhatsApp line for assistance and I got no assistance,regarding the matter i then phoned in and was was on hold for 15 minutes after which I was told someone will phone me back no one has contacted me since the service is pathetic and staff has no knowledge on the products at all they refuse to advise you and answer any questions and you wait hours for a response ,I would not recommend them if you are interested in purchasing any thing from their save your self the disappointment and go somewhere else where you will be valued as a customer
1 reviews | Active since Dec 2022
Dishonest behaviour
sitting with a terminally ill husband I do not have the energy to deal with you Bonpak and your staff you owe me a box of perfume bottles I paid for with hard earned cash I asked Portia several times yesterday for the waybill of the courier you are shipping my stock with yet I have not received my stock nor my money back nor a waybill so I can follow up !!!!!!!!!!!!! So tell me is this the norm for you to treat customers like dirt ?
1 reviews | Active since Dec 2022
Dishonest behaviour
sitting with a terminally ill husband I do not have the energy to deal with you Bonpak and your staff you owe me a box of perfume bottles I paid for with hard earned cash I asked Portia several times yesterday for the waybill of the courier you are shipping my stock with yet I have not received my stock nor my money back nor a waybill so I can follow up !!!!!!!!!!!!! So tell me is this the norm for you to treat customers like dirt ?