SM
Selinah M
1 reviews | Active since May 2019
01 Feb 2022, 10:49
Zero service delivery!!!!
My query is not resolved even today, reference number is 270122QZ41GH. Since the 27th Jan.
WhatsApp self-service must just be cancelled coz all agents are busy and have been busy for the longest times.
Is it too much to ask if a customer wants service or respond on a query sent.. I'm seriously considering to cancel.
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Bonitas Medical Fund's replyOfficial
01 Feb 2022, 11:03Hello Selinah M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply01 Feb 2022, 11:03
Official
Hello Selinah M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team