Zero Customer Care and total administrative chaos.

Stay away from Bonitas Medical Fund. BonComprehensive member since 20171. Diagnosed with AMD which is a PMB condition. Been passed around departments by Bonitas and their Medscheme administrators for months with repeated requests for the same already provided information from my ophthalmologist and still have not been registered. When you try and get assistance all you get are 'do not reply' emails and the round and round nonsense starts all over again. I must have more than 10 different reference numbers all going absolutely nowhere.