MS
Marc S
1 reviews | Active since Jul 2011
15 Apr 2023, 00:10
Zero comprehension and resolution!!!!
Been trying for months now, and zero resolution!!!!!
1. The Special Care Package that is the core of this complaint is NOT resolved. 2. Yesterday numbers emails indicating claims all associated to the NON-RESOLVED SPECIAL CARE PACKAGE ARRIVED FROM Bonitas in my Inbox.
SO ABSOLUTELY NOT. THIS MATTER IS NOT RESOLVED AT ALL.......and is going to result in another Hello Peter complaint from us.
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
15 Apr 2023, 06:50Hello Marc Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Best regards,
Bonitas Medical Fund's reply15 Apr 2023, 06:50
Official
Hello Marc Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
The Bonitas Team
Best regards,
MS
Marc S's updateReviewer Update
17 Apr 2023, 12:26Hi
STILL NO RESOLUTION OR CONTACT !!!! I’m
STILL NO RESOLUTION OR CONTACT !!!! I’m
MS
Marc S's update17 Apr 2023, 12:26
Reviewer Update
Hi
STILL NO RESOLUTION OR CONTACT !!!! I’m
STILL NO RESOLUTION OR CONTACT !!!! I’m
MS
Marc S's updateReviewer Update
18 Apr 2023, 02:27Still no resolution!!!
MS
Marc S's update18 Apr 2023, 02:27
Reviewer Update
Still no resolution!!!