Your request for authorisation is still pending!!
<p> </p> <p>My Mom is in need of Palliative home care and we are trying in vain to log this with Bonitas! Her Dr sent clinical reports, but they apear to ignore them. "WHY is it still pending?" The generic reason given "Insufficient clinical information" To get hold of a person on the 086 number takes forever and then direct answers or instructiosn are impossible to get. </p> <p>My Mom was diagnosed with Secondary lung cancer last year and has a maximum of 4 weeks left to live. Bonitas have been paying for her medication (oncology benefit) and we did not opt for chemo or radio therapy. </p>
Hello Jacques-mounton-1,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Jacques-mounton-1,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
It's been 5 days and we are still in the dark! On the cover schedule you show she has R310, 150.00 available for Oncology! Because she chose to spend her last days at home, you simply state her Oncology specialist is an "Consultatnt GP non network" and therefore not covered. (Or the R1220, you make available for non-network GP's have been depleted. )
It's been 5 days and we are still in the dark! On the cover schedule you show she has R310, 150.00 available for Oncology! Because she chose to spend her last days at home, you simply state her Oncology specialist is an "Consultatnt GP non network" and therefore not covered. (Or the R1220, you make available for non-network GP's have been depleted. )