RL
Ruwaida L
1 reviews | Active since Aug 2014
17 Oct 2019, 11:15
You are paying a specialist cash but you need to ask for authorisation
I dont understand why you must ask for authorization to see a specialist if you are paying them cash, they are a cash practice, so why would you need authorization to see them, my claim got rejected because I didn't ask for authorization before going to see a specialist on the boncap option
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Replies (1)Bonitas Medical Fund's replyOfficial
17 Oct 2019, 15:01Hello Ruwaida L,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply17 Oct 2019, 15:01
Official
Hello Ruwaida L,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
