1 reviews | Active since Jul 2011
WRONG TABLETS WITH HUGE CO-PAYMENT
File number 7676DD script number PDC ********** Service date 2018/09/04 My daughter was supposed to get Lorien, but instead you have given again Prozac which is way too expensive without my permission. Now I must pay the ridiculous price of 184.68 co-payment because of your mistake. Last time I agree for the one time only, because you did not have stock and your pharmacist said the next time it will be converted back to Lorien. I did not give you permission to give the Prozac again. If you do not have Lorien then you must get Lorien. I am very angry because of your mistakes. I will not pay that co-payment because I did not agree for you to give the Prozac again. You can fetch the Prozac and reverse that massive co-payment and give me the Lorien. Grant Cilliers ********** 609
Hello grantcil,
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Bonitas Team
Hello grantcil,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello grantcil,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello grantcil,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello grantcil,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello grantcil,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team