1 reviews | Active since May 2017
<p>Goodday, In 12/04/2017 i have emailed through my mother in laws chronic prescription.. We have struggled for three weeks just to get her registerd at Pharmacy Direct which is the pharmacy who delivers to your door,, for Bonitas medical aid.. After about 3 weeks, she was registered, and on 24/05/2017 at 20:43 i received the sms saying that the medication is out for delivery,, which only happened the Tuesday there after,, 9/05/2017.. And on the prescrip there are 7 items where we only received 5 of the 7,, when I send an email about this,, scanning and mailing the prescription as well as the delivery items copy,, I did not receive anything feedback,, after the second email sent,, i received the sms my parcel is on its way,, but once again they sent me the wrong medication,, They have sent me medication which i have received previous,, and everytime I must pay the courier costs?? I feel this is very un professional and un acceptable.. My mother in law needs her medication and on 19/05/2017 I have emailed them again but still no replies.. I am very unhappy in connection with this service.. I really wont suggest pharmacy direct to anyone</p>
Hello Lienjie40,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Hello Lienjie40,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.