SB
Simoné Botha

1 reviews | Active since Sept 2023

16 Apr 2025, 15:13

WORTS MEDICAL AID

WORST MEDICAL AID EVER!!!

They do not adhere to PMB regulations and costs a small fortune every month... and because they pay basically NOTHING, you need to have CAP cover as well.

Please think before using them as your medical aid.

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply16 Apr 2025, 15:30
Official
Hello Simoné Botha

Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
Kind regards
     
Bonitas Team 

Bonitas Medical Fund
Bonitas Medical Fund's reply17 Apr 2025, 10:41
Official
Hello Simoné Botha

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team 

Bonitas Medical Fund
Bonitas Medical Fund's reply23 Apr 2025, 16:00
Official
Hello Simoné Botha
 
Thank you for submitting a comment to us through hellopeter.
 
According to the telephonic conversation and the email communication , we hereby confirm that your concern has been addressed, and this matter has been resolved.
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas Team