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marky L

1 reviews | Active since Feb 2016

25 Mar 2020, 15:59

Worst than Goverment DEPARTMENTS HORRIBLE HORRIBLE.

this so called or self proclaim medical aid must not be in existing any more please. how difficult is it to claim from your fund three months and plus this is how long it takes them not to pay a claim. everytime you submit a requirement they will ask another one three weeks later. THE SO CALLED PRINCIPAL OFFICER WILL NOT EVEN TAKE YOUR CALL OR YOUR GRIEVANCE. YOUR SERV ICE SUCKS. I miss my Discovery medical aid.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply01 Apr 2020, 16:06
Official
Hello Marky L,
 
Thank you for submitting your details to us through hello peter.
 
This is to confirm that we have received your information and that we are currently investigating this matter.
 
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
 
Kind regards,   
            
Bonitas team